Elegant logo for Flats at Twenty featuring a dynamic horse and rider in gold, embodying luxury and sophistication.

Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain details about your device and browsing behavior. This includes:

  • Device Information: Such as your IP address, web browser, time zone, and installed cookies.

  • Browsing Data: Pages viewed, referral sources (e.g., search engines or external links), and how you interact with the Site.

We refer to this collectively as “Device Information.”

We use the following technologies to collect Device Information:

  • Cookies – Small data files stored on your device. These often include an anonymous identifier. To learn more or to disable cookies, visit www.allaboutcookies.org.

  • Log Files – These record events on the Site, such as your IP address, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels – Small files used to analyze browsing behavior on the Site.

2. How We Use Your Information

We use your information to:

  • Improve and optimize our Site.

  • Analyze how users interact with the Site.

  • Detect and prevent fraud or other security risks.

  • Provide you with information, advertising, or marketing content aligned with your preferences.

3. Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Google Analytics: To better understand user behavior and improve our website experience. Learn more about how Google uses your data here.
    To opt out of Google Analytics, visit this link.

We may also share your personal information:

  • To comply with applicable laws or lawful requests (e.g., subpoenas or warrants).

  • To protect our legal rights or investigate violations.

4. Do Not Track

Please note, we do not modify our data collection or usage practices in response to "Do Not Track" signals from your browser.

5. Your Rights (for EU Residents)

If you are a resident of the European Union, you have the right to:

  • Access personal information we hold about you.

  • Request correction, update, or deletion of your personal data.

To exercise these rights, contact us using the information below. Please note that your data may be transferred outside of Europe, including to the United States, as part of our business operations.

6. Data Retention

We retain your personal information for our records unless you request its deletion. Once deleted, any archived copies are retained for up to 30 days before being permanently removed.

7. Minors

The Site is not intended for users under the age of 16. If you are under 16, you must have permission from a parent or guardian to use the Site, contact us, or make any purchases.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, regulatory, or operational reasons. Please review this page regularly for updates.

9. Opt-Out Options

You may unsubscribe from our emails or marketing communications at any time:

  • Click the "unsubscribe" link at the bottom of any email.

  • Or contact us directly using the methods below.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out via the contact methods listed on our website or email us at [email protected]